Privacy Policy

Privacy Policy

1. Introduction

Mad Monkey AI ("we," "our," "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, store, and share your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the security measures we take to protect your information.

By using the Mad Monkey AI app, you consent to the practices outlined in this Privacy Policy.

2. Data Collection and Purpose

We collect the following types of personal information to enhance your app experience:

2.1 Information You Provide Directly

  • Name, Mobile Number, Email ID: Used for user authentication, personalization, customer support, and secure account access.
  • Location Data: Used to provide relevant offers, personalized recommendations, and enhance app functionality.
  • Bills & Receipts: Users can upload bills and receipts to earn rewards; this data is used solely for processing rewards and purchase tracking.

    Bills & Receipts: Users can upload receipts to earn in-app rewards (coins). All uploaded receipts are processed securely. We award a base reward (e.g., 25 coins) for any valid receipt, regardless of the vendor. Higher rewards may be given for receipts from Mad Monkey partner vendors. This incentivization model helps improve engagement and app personalization. While we do not require sensitive information, receipts may incidentally contain personal data, which is handled securely and used solely for reward calculation.

2.2 Information Collected Automatically

  • Device Information: We may collect device-related data such as model, operating system, and unique identifiers for app optimization.
  • Usage Data: Includes in-app interactions to improve features and personalize your experience.

We DO NOT collect sensitive personal information such as social security numbers, financial account details, or biometric data.

3. How Data is Stored & Transmitted

  • Secure Cloud Storage: User data (including uploaded receipts) is securely stored on encrypted cloud servers with industry-standard security protocols.
  • SSL Encryption: All data transmitted between the app and our servers is protected using SSL/TLS encryption to prevent unauthorized access.
  • Data Retention Policy: We retain your data only as long as necessary for its intended use. Users can request data deletion at any time.

4. Data Sharing Policy

We respect your privacy. Mad Monkey AI DOES NOT share or sell your personal information with third parties for marketing or advertising purposes.
However, we may share data in the following situations:

  • With Service Providers: We may share necessary data with trusted third-party vendors that help us operate the app (e.g., cloud storage, fraud prevention).

    Reward Processing Vendors: To operate our reward program, certain non-personal data (e.g., vendor names, purchase date) may be analyzed by secure third-party services to identify partner activity and validate rewards. No personal data is sold or shared for marketing purposes.
  • Legal Compliance: We may disclose data if required by law, to protect user safety, or enforce our Terms of Service.
  • User Consent: Any additional data sharing beyond the scope of this policy will require explicit user consent.

5. User Control & Data Deletion Requests

  • Users have full control over their data and can manage permissions through the app settings.
  • Users can delete their uploaded receipts at any time.
  • If you wish to delete your account and associated data, please contact us at contact@madmonkey.ai, and we will process your request within 7 business days.

6. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of any significant changes via email or in-app notifications.

If you have any questions, please contact us at contact@madmonkey.ai.

7. Reward System FAQ

How are rewards calculated?
Users earn 25 coins for uploading any valid receipt. Receipts from partner vendors may qualify for higher rewards based on promotions. Our goal is to reward users consistently and encourage healthy engagement.